Reference

What You Need to Know Before You Play

These legal terms set out how amon77 operates for accounts in Indonesia, covering your rights, our obligations, and how eligibility is determined by local law and your region. Where access is available, it is subject to applicable local regulations.

Jurisdiction-dependent accessAccount terms apply on registrationDANA, OVO, GoPay wallet conditionsData handling disclosed hereContact path for policy queries
amon77 What You Need to Know Before You Play
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a wallet transaction dispute, or a data request, our support team handles policy-related queries through the channels below. For account-specific issues — such as a DANA deposit mismatch or an OVO verification block — have your account number ready before you contact us.

Live Chat Reach the policy support team directly through the live chat window inside your account. Have your registered wallet name and account ID ready for faster resolution.
Email Support Send detailed legal or data queries to our support email. Responses cover account terms, data requests and wallet verification disputes. Allow reasonable time for review.
Account Help Centre The help centre inside your account covers common policy questions — wallet name matching, account suspension steps, and how to submit a formal terms dispute.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

Your account data is held securely and used only to operate your access to the lobby and process your wallet transactions. We do not sell personal data to third parties. You have the right to request what data we hold, ask for corrections, or close your account at any time through the account settings page or by contacting support.

Data Retention We keep account and transaction records for the period required by our operational obligations. You can request a copy of your data at any time by contacting support directly.
Cookie Policy Cookies track session state and wallet preferences — for example, remembering your preferred DANA or GoPay option. You can manage cookie settings through your browser at any time.
Account Security Login uses OTP verification tied to your registered mobile number. We recommend not sharing your OTP with anyone, including anyone claiming to represent support channels.
Requesting Changes To update registered details — including your linked OVO or GoPay wallet number — submit a request through live chat with your current account credentials for identity confirmation.

Common Policy and Account Rights Questions

These are the questions we get most often about legal terms, data rights and account access. If your question is not here, use the live chat or email path listed in the contact section above.

Access depends on local law and whether your region permits it at the time you connect. Eligibility is your responsibility to confirm under the laws that apply where you are located.

We retain transaction and account records for a period required by our operational terms. After that period, personal data is removed. Contact support to request your data before closing.

Wallet name matching — for DANA, OVO or GoPay — is a fraud prevention step. Mismatches flag the transaction for manual review and can delay or block the deposit from clearing.

Send a data request through our support email with your account ID and registered mobile number. We will confirm receipt and respond within a reasonable review period.

Yes. Terms are updated periodically. We aim to note significant changes, but continued account use after an update means you have accepted the revised version in full.

Open a dispute through live chat with your transaction reference, the wallet used — DANA, OVO or GoPay — and the date. Support will review the transaction record and respond with next steps.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.